Hi team at Dorico. I'm looking to switch. I'm a big fan of functionality, but I also want a company that takes care of their users. Part of the problem with Avid and Sibelius is that they don't listen to user suggestions for feedback. The user experience is appalling and they don't think it worth the trouble to change it. They charge a yearly subscription these days. If I think of the DAW company Reaper, I realise a fully functional and customisable program with good UI/UE can be made for an affordable price. What is your ethos when it comes to making changes to program functionality and UE?

I am considering changing over from Sibelius ultimate. I rely on notation software for work and I might as well have something that is easy to use. The way I see it is the gap in the market is on UE and customer service. If you can listen to customers and keep the program dynamic. Customers will come to you. Avid have been sitting on their hands for far too long.